Outage in Skilljar

Degraded Performance - Analytics

Resolved Minor
April 22, 2025 - Started 8 days ago - Lasted 3 days
Official incident page

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Outage Details

We're aware of the ongoing issue with delays in analytics and reporting, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.
Components affected
Skilljar Admin Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/25/2025 04:52PM

The issue impacting Analytics and Reporting delays has been fully resolved. Data is now fully caught up, and all systems are operating normally. Thank you for your patience while we worked to address this.

MONITORING 5 days ago - at 04/24/2025 10:17PM

A fix has been implemented and we are continuing to monitor the results. Analytics and Reporting remain delayed; however, based on current progress, we now estimate that data will be fully caught up within the next 12 hours.

MONITORING 7 days ago - at 04/23/2025 08:36PM

A fix has been implemented and we are currently monitoring the results. While Analytics and Reporting remain delayed, we expect data to be fully caught up within 2 days. We are also actively exploring ways to reduce this timeline and will provide updates as progress is made.

IDENTIFIED 7 days ago - at 04/23/2025 05:12PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 04/23/2025 04:49PM

We are still continuing our investigation into delayed analytics and reporting.

INVESTIGATING 7 days ago - at 04/22/2025 09:05PM

We are continuing to investigate the delay in analytics and reporting.

INVESTIGATING 8 days ago - at 04/22/2025 06:41PM

We are continuing to investigate the delay in analytics and reporting.

INVESTIGATING 8 days ago - at 04/22/2025 05:36PM

We're aware of the ongoing issue with delays in analytics and reporting, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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