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Outage in SKUtrak

Data Collection Delays - Tesco SKUtrak service impacted

Resolved Minor
October 05, 2026 - Started about 1 month ago - Lasted about 19 hours

Incident Report

We've identified that Tesco sales data for Wednesday 30 September has not come through to SKUtrak. This relates to a single missing daily file at source — data for the days either side is complete and unaffected. While this day's data is absent, you may notice gaps in your Tesco figures for 30 September, and calculated metrics such as availability may read low for that date until it is restored. We have begun recovering the missing day's data and expect it to be back in full within the next few hours. We'll post a further update once 30 September is fully restored.

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 10/05/2026 01:47PM

We've identified that Tesco sales data for Wednesday 30 September has not come through to SKUtrak. This relates to a single missing daily file at source — data for the days either side is complete and unaffected.

While this day's data is absent, you may notice gaps in your Tesco figures for 30 September, and calculated metrics such as availability may read low for that date until it is restored.

We have begun recovering the missing day's data and expect it to be back in full within the next few hours. We'll post a further update once 30 September is fully restored.

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