Outage in Skylight

Data Processing Partial Backlog

Resolved Minor
June 23, 2022 - Started over 3 years ago - Lasted 35 minutes
Official incident page

Incident Report

A subset of our customers are experiencing a delay in data processing. We've identified the cause and are working on a fix.
Components affected
Skylight Application

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/23/2022 11:33PM

We have deployed a fix and are monitoring while the lag resolves.

IDENTIFIED over 3 years ago - at 06/23/2022 11:02PM

A subset of our customers are experiencing a delay in data processing. We've identified the cause and are working on a fix.

Latest Skylight outages

Processing Lag - 3 months ago
We are investigating elevated error rates on our data servers - about 2 years ago
Access Issue for Shared (Invited) Users - about 2 years ago
Data Processing Delay - almost 3 years ago
Problem with Upstream Provider (Heroku) - about 3 years ago

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