Outage in Skylight
Processing Lag
Resolved Major
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Outage Details
There is a data processing lag starting 15:08 UTC. The problem was initially caused by a hardware failure, which has since been addressed. We are currently investigating and addressing the secondary errors stemming from the initial hardware issue. Currently agent data are still processed albeit in a slower rate.
Components affected
Skylight ApplicationLatest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 08/19/2025 06:44PM
Thank you for your patience. Data processing has fully caught up. If you are experiencing issues still, please reach out to support.
MONITORING
20 days ago - at 08/19/2025 05:04PM
We are making progress processing the agent report backlog. The majority of the data has been backfilled, there are some short/intermittent data gaps that are expected to be filled in over the next few hours.
INVESTIGATING
20 days ago - at 08/19/2025 04:35PM
There is a data processing lag starting 15:08 UTC. The problem was initially caused by a hardware failure, which has since been addressed. We are currently investigating and addressing the secondary errors stemming from the initial hardware issue. Currently agent data are still processed albeit in a slower rate.
Latest Skylight outages
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Data Processing Delay - almost 3 years ago
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Problem with Upstream Provider (Heroku) - about 3 years ago
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