Outage in Slido

Degraded performance

Resolved Major

February 07, 2025 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating elevated error rates with Slido which may cause issues with access or performance. Our technical team is actively investigating, and we'll update you here as soon as we have more information. Should you require immediate assistance, please contact support@slido.com. Thank you for your patience.

Components affected

Slido slido.com admin app Slido slido.com API

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 02/08/2025 01:15AM

This incident has now been resolved. The issue was related to a settings update which impacted our database. We will investigate the root cause behind how this happened and implement steps in order to prevent it happening again in the future. We are sorry for any inconvenience that may have been caused to your meetings and events.

MONITORING over 1 year ago - at 02/08/2025 01:05AM

A fix has been implemented and we're monitoring for the results.

IDENTIFIED over 1 year ago - at 02/07/2025 11:56PM

We have identified the cause of the issue and have implemented some changes. We will continue monitoring everything closely to ensure Slido returns to normal.

INVESTIGATING over 1 year ago - at 02/07/2025 11:04PM

We are investigating elevated error rates with Slido which may cause issues with access or performance. Our technical team is actively investigating, and we'll update you here as soon as we have more information.

Should you require immediate assistance, please contact support@slido.com.

Thank you for your patience.

Latest Slido outages

Major Outage of United Arab Emirates region - 2 months ago

Major Outage - 2 months ago

Major Service Disruption for Webex accounts - 2 months ago

Degraded performance - 3 months ago

Issue with Google Slides Chrome Extension - 3 months ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook