Outage in Slido

SAML SSO Login Issues

Resolved Major
May 01, 2025 - Started 6 months ago - Lasted 33 minutes
Official incident page

Incident Report

We have detected an issue preventing users using SSO from logging in to Slido. Our team is actively working to restore full access as swiftly as possible. Other login types are working without issue. We'll keep you posted with the latest information. If you're in need of urgent assistance, please reach out at support@slido.com. We apologize for the inconvenience, and appreciate your patience.
Components affected
Slido slido.com admin app

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/01/2025 10:47AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 05/01/2025 10:31AM

We have detected an issue preventing users using SAML SSO from logging in to Slido. Our team is actively working to restore full access as swiftly as possible. Other login types are working without issue.
We'll keep you posted with the latest information. If you're in need of urgent assistance, please reach out at support@slido.com.
We apologize for the inconvenience, and appreciate your patience.

MONITORING 6 months ago - at 05/01/2025 10:26AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 05/01/2025 10:17AM

We have detected an issue preventing users using SSO from logging in to Slido. Our team is actively working to restore full access as swiftly as possible. Other login types are working without issue.
We'll keep you posted with the latest information. If you're in need of urgent assistance, please reach out at support@slido.com.
We apologize for the inconvenience, and appreciate your patience.

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