Outage in Slido

Help center articles are not accessible

Resolved Major
August 06, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Need to monitor Slido outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Slido, and never miss an outage again.
Start Free Trial

Outage Details

Our Help Center articles are currently not accessible since 14:05 UTC. Other parts of our Community are working without any issues. We've identified that issue is caused by the underlying third-party provider. While we always aim to provide a seamless experience for our customers, this situation is completely owned by our third-party provider and unfortunately, our hands are tied. We hope that your experience won’t be significantly affected by this downtime. If you do need urgent assistance, please reach out to us at support@slido.com. Thank you for your understanding and patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/06/2025 05:35PM

All Help Center articles are available and operational since 15:33 UTC. This incident has been resolved.

MONITORING about 1 month ago - at 08/06/2025 03:34PM

A fix by our third-party provider has been implemented. We are monitoring our Help Center availability and its performance.

IDENTIFIED about 1 month ago - at 08/06/2025 02:47PM

Our third-party provider already identified the issue and a fix is being implemented.

INVESTIGATING about 1 month ago - at 08/06/2025 02:37PM

Our Help Center articles are currently not accessible since 14:05 UTC. Other parts of our Community are working without any issues. We've identified that issue is caused by the underlying third-party provider.

While we always aim to provide a seamless experience for our customers, this situation is completely owned by our third-party provider and unfortunately, our hands are tied. We hope that your experience won’t be significantly affected by this downtime. If you do need urgent assistance, please reach out to us at support@slido.com.

Thank you for your understanding and patience.

Latest Slido outages

Slido Webex integration for participants using web version of Webex is not accessible - 4 months ago
Issue with Google Slides on Windows - 4 months ago
SAML SSO Login Issues - 5 months ago
Degraded performance - 7 months ago
Issues with loading Google Slides Integration - 8 months ago

Status Page Aggregator with Early Outage Detection. Never Miss Vendor Downtime.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook