Outage in Slido

Degraded performance

Resolved Major

February 10, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing issues with domain resolution and are investigating the cause. We've noticed Slido isn't as speedy as usual, which may cause slower performance and longer response times for some users. Our technical team is actively investigating, and we'll update you here as soon as we have more information. Should you require immediate assistance, please contact support@slido.com. Thank you for your patience.

Components affected

Slido slido.com participant app Slido slido.com admin app Slido slido.com API Slido slido.com website

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 02/10/2026 10:13PM

The issue has now been resolved and the service is operating normally again.
The problem was caused by an AWS-related outage. We’ve confirmed that DNS lookups are functioning as expected and are continuing to monitor the situation closely.
Thank you for your patience while this was being addressed.

IDENTIFIED 5 days ago - at 02/10/2026 09:47PM

We have identified the cause of the issue as a disruption originating from AWS. Our team is actively monitoring the situation.
For more details, please see the AWS update here: https://health.aws.amazon.com/health/status
We’ll continue to share updates as more information becomes available. Thank you for your patience.

INVESTIGATING 5 days ago - at 02/10/2026 09:14PM

We're currently experiencing issues with domain resolution and are investigating the cause. We've noticed Slido isn't as speedy as usual, which may cause slower performance and longer response times for some users. Our technical team is actively investigating, and we'll update you here as soon as we have more information.

Should you require immediate assistance, please contact support@slido.com.

Thank you for your patience.

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