Outage in Slido

Invoice Services

Resolved Minor
November 18, 2025 - Started about 1 month ago - Lasted 42 minutes
Official incident page

Incident Report

Our payment supplier Braintree is currently experiencing issues. This is impacting the ability to purchase or renew Slido online. We will update once this is resolved or you can follow their status page: https://paypal-status.com/product/production In the meantime, if you'd like to buy Slido, please contact support@slido.com

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2025 12:58PM

A fix on a Braintree side has been implemented and incident is now resolved. Our team confirmed payments are working correctly. We apologize for the inconvenience.

IDENTIFIED about 1 month ago - at 11/18/2025 12:18PM

Our payment supplier Braintree is currently experiencing issues. This is impacting the ability to purchase or renew Slido online. We will update once this is resolved or you can follow their status page: https://paypal-status.com/product/production
In the meantime, if you'd like to buy Slido, please contact support@slido.com

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