Outage in Smartsheet
In-App Support Chat Delay
Resolved MinorIncident Report
We received some customer reports of the in-app Contact Support chat showing a delay in responding. For immediate help, please navigate to https://help.smartsheet.com/contact to submit a case.
Need to monitor Smartsheet outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 01/17/2025 10:48PM
This incident has been resolved.
INVESTIGATING
11 months ago - at 01/17/2025 07:04PM
We are continuing to investigate an issue with our Support Chatbot service provider.
INVESTIGATING
11 months ago - at 01/17/2025 06:26PM
We received some customer reports of the in-app Contact Support chat showing a delay in responding. For immediate help, please navigate to https://help.smartsheet.com/contact to submit a case.
Latest Smartsheet outages
Document Generation Request Delays - 8 days ago
Resolved Emails From Smartsheet Not Delivered - 10 days ago
A few Smartsheet services are not sending out emails - about 1 month ago
help.smartsheet.com connectivity errors. - about 1 month ago
Investigating errors using Login with Microsoft - about 1 month ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
