Outage in Smartsheet
In-App Support Chat Delay
Resolved MinorIncident Report
We received some customer reports of the in-app Contact Support chat showing a delay in responding. For immediate help, please navigate to https://help.smartsheet.com/contact to submit a case.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/17/2025 10:48PM
This incident has been resolved.
INVESTIGATING
about 1 year ago - at 01/17/2025 07:04PM
We are continuing to investigate an issue with our Support Chatbot service provider.
INVESTIGATING
about 1 year ago - at 01/17/2025 06:26PM
We received some customer reports of the in-app Contact Support chat showing a delay in responding. For immediate help, please navigate to https://help.smartsheet.com/contact to submit a case.
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