Smartsheet experienced a major incident lasting approximately 3.5 hours that impacted Sheets, Reports, and In-App Workflows. The team investigated and implemented a mitigation within roughly 1.5 hours, after which strong recovery was observed. The incident was fully resolved shortly after the mitigation was applied.
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This incident has been resolved.
A mitigation is now in place, and we're seeing a strong recovery. We'll continue monitoring closely to confirm the issue is fully resolved.
We're continuing to look into this and are working toward a mitigation that we expect to have in place soon.
We are investigating issues with Sheets, Reports, and Workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
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