Outage in Smartsheet
Proof Performance and Watermarks
Resolved MinorIncident Report
Summary AI Generated
Smartsheet's Document Proofing service experienced an issue causing 'EVALUATION MODE' watermarks to appear on proofs and slow loading performance. The problem affected users' ability to properly view and work with document proofs for 3.2 hours. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.
Components affected
Smartsheet Document ProofingNeed to monitor Smartsheet outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 03/31/2026 10:01PM
This incident has been resolved.
MONITORING
about 9 hours ago - at 03/31/2026 08:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 9 hours ago - at 03/31/2026 07:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 10 hours ago - at 03/31/2026 06:53PM
We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.
Latest Smartsheet outages
User & Group Management - 8 days ago
Form Submissions issue - 28 days ago
Brandfolder Monthly Reports Delayed - about 1 month ago
PROD-AU home not loading - about 1 month ago
Resource Management Advanced reports failing to create and refresh. - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
