Outage in Smartsheet
Proof Performance and Watermarks
Resolved MinorIncident Report
Summary AI Generated
Smartsheet's Document Proofing service experienced an issue causing 'EVALUATION MODE' watermarks to appear on proofs and slow loading performance. The problem affected users' ability to properly view and work with document proofs for 3.2 hours. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.
Components affected
Smartsheet Document ProofingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 03/31/2026 10:01PM
This incident has been resolved.
MONITORING
29 days ago - at 03/31/2026 08:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
29 days ago - at 03/31/2026 07:35PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
29 days ago - at 03/31/2026 06:53PM
We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.
Latest Smartsheet outages
Failures during Form Submissions - 16 days ago
User & Group Management - about 1 month ago
Form Submissions issue - about 2 months ago
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