Outage in Smartsheet
Smartsheet US is not loading
Resolved MajorIncident Report
Summary AI Generated
Smartsheet US experienced a major outage lasting approximately 33 minutes, during which users were unable to log in or access the platform, with loading screens failing to complete. The incident affected core components including Login, Sheets, Forms, Reports, Dashboards, and Single Sign-On. The issue was identified, a fix was implemented, and the incident was fully resolved within the same timeframe.
We are currently investigating an issue preventing Smartsheet US from successfully loading.
Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete.
We will provide an update in 30 minutes.
Components affected
Smartsheet Login Smartsheet Sheets Smartsheet Single Sign On ( Company Credentials ) Smartsheet Forms Smartsheet Reports Smartsheet DashboardsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/15/2026 09:55AM
This incident has been resolved.
MONITORING
4 days ago - at 07/15/2026 09:44AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 07/15/2026 09:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 07/15/2026 09:23AM
We are currently investigating an issue preventing Smartsheet US from successfully loading.
Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete.
We will provide an update in 30 minutes.
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