Outage in SmartVault

Intermittent Delays of SmartVault Upload/Download Notifications

Resolved Minor
March 19, 2020 - Started almost 5 years ago - Lasted about 5 hours
Official incident page

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Outage Details

The Automated Upload/Download Notification service is experiencing intermittent delays and some of our customers may not be receiving timely notifications. We are working diligently to resolve this delay, and we apologize to those customers that are currently impacted. If you experience any additional issues, please feel free to contact us on our support page at https://support.smartvault.com. You can also find status updates regarding this issue on our status page at http://status.smartvault.com/
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 03/19/2020 08:03PM

The issue with the Automated Upload/Download notifications is now resolved and notifications are being sent out as scheduled.

If you experience any additional issues, please feel free to contact us on our support page at https://support.smartvault.com. You can also find status updates regarding this issue on our status page at http://status.smartvault.com/

INVESTIGATING almost 5 years ago - at 03/19/2020 03:30PM

The Automated Upload/Download Notification service is experiencing intermittent delays and some of our customers may not be receiving timely notifications. We are working diligently to resolve this delay, and we apologize to those customers that are currently impacted.

If you experience any additional issues, please feel free to contact us on our support page at https://support.smartvault.com. You can also find status updates regarding this issue on our status page at http://status.smartvault.com/

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