Outage in SmartVault

Connectivity Issues with SmartVault

Resolved Minor
August 28, 2018 - Started about 7 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are receiving reports of connectivity issues with SmartVault from several customers. The SmartVault service is up and running and we believe that there may be an issue with an Internet Service Provider. We are currently investigating this issue and will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 7 years ago - at 08/28/2018 10:23PM

Customers are no longer having SmartVault connectivity issues. Internet Service Provider issues are now resolved.

MONITORING about 7 years ago - at 08/28/2018 07:53PM

We are receiving reports that customers are no longer having SmartVault connectivity issues. We will continue to monitor for the next two hours.

INVESTIGATING about 7 years ago - at 08/28/2018 07:07PM

We are receiving reports of connectivity issues with SmartVault from several customers. The SmartVault service is up and running and we believe that there may be an issue with an Internet Service Provider. We are currently investigating this issue and will provide an update shortly.

Latest SmartVault outages

SmartVault Service Disruption - almost 5 years ago

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