Outage in Smokeball USA

Intermittent access issues with Smokeball

Resolved Major
December 13, 2024 - Started 5 months ago
Official incident page

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Outage Details

We are aware of issues logging into Smokeball applications. This is caused by an outage with Amazon Web Services (AWS). We are monitoring their status and will update accordingly. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/13/2024 04:33AM

This incident has been resolved.

IDENTIFIED 5 months ago - at 12/13/2024 04:33AM

The issue has been resolved and all systems are fully operational.

IDENTIFIED 5 months ago - at 12/13/2024 03:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 months ago - at 12/13/2024 03:39AM

We are aware of issues logging into Smokeball applications. This is caused by an outage with Amazon Web Services (AWS). We are monitoring their status and will update accordingly. Thank you for your patience.

Latest Smokeball USA outages

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Smokeball showing offline matter matter documents - 2 months ago
Unable to e-file with Infotrack - 3 months ago
Web application login issues - 6 months ago

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