Outage in Smokeball USA
Document search delays
Resolved Major
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Outage Details
We are aware of issues with global document searching and matter document content search. Our team is investigating. Thank you!
Components affected
Smokeball USA SearchLatest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 05/20/2025 09:14PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 05/20/2025 08:44PM
We are aware of issues with global document searching and matter document content search. Our team is investigating. Thank you!
Latest Smokeball USA outages
Communicate messages not loading on the main screen - about 2 months ago
Infotrack not loading - 3 months ago
Smokeball showing offline matter matter documents - 3 months ago
Unable to e-file with Infotrack - 3 months ago
Intermittent access issues with Smokeball - 5 months ago
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