Outage in Smokeball USA
Delays with invoicing
Resolved MajorIncident Report
Summary AI Generated
Smokeball USA experienced delays with invoice processing, affecting the ability to finalize PDF invoices and make changes to time entries on the draft invoice screen. The Smokeball Billing component was impacted for 38 minutes. The team resolved the delays and restored normal invoice functionality.
We are aware of delays with finalized invoices loading and changes to time entries on the draft invoice screen.
Components affected
Smokeball USA Smokeball BillingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/01/2026 09:05PM
Our team has resolved the delays with time entry changes and finalizing PDF invoices.
INVESTIGATING
2 months ago - at 04/01/2026 08:29PM
We are aware of delays with finalized invoices loading and changes to time entries on the draft invoice screen.
Latest Smokeball USA outages
Reports not loading in Smokeball - 16 days ago
Data not loading including matters and leads - about 1 month ago
Smokeball documents not loading - about 1 month ago
Document syncing delays - about 2 months ago
Document syncing delays - about 2 months ago
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