Smokeball USA experienced a major incident where calendar events failed to sync properly between Outlook and Smokeball for 3.1 hours. The issue was identified and a fix was implemented, with events beginning to sync again during monitoring. The incident was fully resolved with all remaining events expected to complete syncing within 30 minutes of the resolution.
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We have resolved the issue with event syncing. All events should finish syncing in the next thirty minutes. We appreciate your patience.
A fix has been released and we are seeing events sync over. We are continuing to monitor.
The issue has been identified and a fix is being implemented.
We are aware of issues with calendar events syncing across Outlook and Smokeball. Our team is investigating. Thanks!
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