Outage in SMS Magic
SMS Magic Customer portal Single SignOn affected due to changes by Zoho
Resolved Minor
March 09, 2021 - Started over 4 years ago
Official incident page
Official incident page
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Outage Details
It has been observed that the user seeking to login Customer Portal via Zoho is not working.
Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 03/09/2021 02:42PM
The services are restored back online now.
MONITORING
over 4 years ago - at 03/09/2021 02:37PM
A fix was rolled out and identified that the issue was at Zoho's end such that the URL had characters not expected. And this was addressed to restore the services at Zoho end.
INVESTIGATING
over 4 years ago - at 03/09/2021 02:02PM
It has been observed that the user seeking to login Customer Portal via Zoho is not working.
Latest SMS Magic outages
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SMS Magic readiness update - Salesforce Spring '24 release Updates - over 1 year ago
Analytics Data is not visible on the Customer Portal Dashboard from 26th June 2023 (US Datacenter) - almost 2 years ago
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