Outage in SMTP
Partner network availability issues
Resolved MajorIncident Report
We are seeing our cloud partner (AWS) network availability issues within the region of SMTP.com operations. The SMTP Incident Response team is working on the execution of the redundancy protocols to remediate the issue and working with AWS team to resolve the underlying matter
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
Components affected
SMTP Registration Portal SMTP E-mail Delivery SMTP Statistics SMTP API SMTP Customer PortalNeed to monitor SMTP outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
5 months ago - at 08/12/2025 11:34AM
SMTP Incident Response team has successfully executed incident remediation protocols and restored the operations of all the impacted services.
Our partner also seeing recovery progress and currently working to fully resolve the incident.
5 months ago - at 08/12/2025 09:53AM
We are seeing our cloud partner (AWS) network availability issues within the region of SMTP.com operations. The SMTP Incident Response team is working on the execution of the redundancy protocols to remediate the issue and working with AWS team to resolve the underlying matter
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
Latest SMTP outages
Public SMTP and webhooks Issue - 3 months ago
Possible issues affecting Registration flow - 3 months ago
Mail delivery delay - 5 months ago
Mail delivery delay - 5 months ago
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