Outage in SMTP
Partner network availability issues
Resolved Major
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Outage Details
We are seeing our cloud partner (AWS) network availability issues within the region of SMTP.com operations. The SMTP Incident Response team is working on the execution of the redundancy protocols to remediate the issue and working with AWS team to resolve the underlying matter
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
Components affected
SMTP Registration Portal SMTP E-mail Delivery SMTP Statistics SMTP Customer Portal SMTP APILatest Updates ( sorted recent to last )
15 days ago - at 08/12/2025 11:34AM
SMTP Incident Response team has successfully executed incident remediation protocols and restored the operations of all the impacted services.
Our partner also seeing recovery progress and currently working to fully resolve the incident.
15 days ago - at 08/12/2025 09:53AM
We are seeing our cloud partner (AWS) network availability issues within the region of SMTP.com operations. The SMTP Incident Response team is working on the execution of the redundancy protocols to remediate the issue and working with AWS team to resolve the underlying matter
We thank you for your patience and understanding during this time!
Questions? Our support team is available 24/7.
US Support: 1-877-705-9362
International Support: 1-613-699-7809
support@smtp.com
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