Check if SMTP Customer Portal is down, official outages, user-reported issues, and outages map.
SMTP Customer Portal is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 19 incidents for SMTP Customer Portal since started monitoring SMTP status in July 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SMTP Customer Portal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Aug 12, 2025
11:59 AM CEST
|
Major
We are seeing our cloud partner (AWS) network availability issues within the region of SMTP.com o...
|
about 4 hours |
|
Sep 04, 2024
10:07 PM CEST
|
Minor
Currently one of our vendors is having an intermittent performance degradation of service service...
|
about 11 hours |
|
Aug 30, 2024
02:56 PM CEST
|
Major
We are experiencing the major outage affecting sending, API usage and UI. The team is working wit...
|
about 1 hour |
|
Aug 02, 2024
06:06 PM CEST
|
Minor
We are experiencing issues across our entire infrastructure; currently, our system is not operati...
|
about 17 hours |
|
Aug 02, 2024
04:38 PM CEST
|
Major
We are currently having problems with statistics processing. We know the cause of the problem and...
|
about 3 hours |
|
Feb 15, 2024
09:31 AM CET
|
Minor
SMTP will undergo a routine maintenance on February 15th between the hours o...
|
about 1 hour |
|
Feb 07, 2024
08:07 AM CET
|
Minor
SMTP will undergo a routine maintenance on February 7th between the hours of...
|
about 1 hour |
|
Feb 01, 2024
10:07 AM CET
|
Minor
SMTP will undergo a routine maintenance on February 1st between the hours of...
|
about 2 hours |
|
Dec 21, 2023
10:12 AM CET
|
Major
We are currently seeing delay in statistics aggregation - our team investigating the issue ri...
|
about 1 hour |
|
Dec 14, 2023
10:07 AM CET
|
Minor
SMTP will undergo a routine maintenance on December 14th between the hours o...
|
28 minutes |
See what users are saying about SMTP Customer Portal issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Customer Portal is a user interface component of SMTP services, enabling customers to manage their email delivery settings and monitor performance metrics.
Monitoring SMTP since July 2023
Customer Portal is part of SMTP. Check the SMTP's status.
1 incident in 2025
SMTP Customer Portal isn't down. You can check SMTP Customer Portal status and incident details on the top of the page. IsDown continuously monitors SMTP Customer Portal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SMTP Customer Portal is currently operational. You can check SMTP Customer Portal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SMTP Customer Portal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SMTP Customer Portal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SMTP Customer Portal last outage was on August 12, 2025 with the title "Partner network availability issues"
IsDown and DownDetector help users determine if SMTP is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SMTP's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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