Outage in SMTP2GO

False Positive SpamHaus Listing

Resolved Minor
September 25, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Some users are reporting soft bounces due to a false positive SpamHaus listing. SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125 Please reach out to our support team if you believe you've been impacted

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 12:19PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 09/25/2025 11:27AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 09/25/2025 09:26AM

Some users are reporting soft bounces due to a false positive SpamHaus listing.

SMTP2GO has confirmed with SpamHaus this is a false positive and the listing has been removed. See more here: https://www.spamhaus.org/query/ip/158.120.85.125

Please reach out to our support team if you believe you've been impacted

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