Outage in SMTP2GO

Delivery Delays (emails held as "Processed") - AU region

Resolved Minor
September 30, 2025 - Started 9 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We've identified the cause of recent email delivery delays in the AU region. Our team is currently implementing a fix, and the backlog of emails should begin clearing shortly. We apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/01/2025 08:59AM

This incident has been resolved.

MONITORING 9 days ago - at 10/01/2025 03:53AM

With further improvements now in place, we are continuing to monitor the system to ensure delivery times return to normal.

MONITORING 9 days ago - at 10/01/2025 02:19AM

The email backlogs are clearing, and we are continuing to monitor.

IDENTIFIED 9 days ago - at 10/01/2025 01:45AM

We've identified the cause of recent email delivery delays in the AU region. Our team is currently implementing a fix, and the backlog of emails should begin clearing shortly. We apologize for any inconvenience this may have caused.

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