Outage in Snackpass
Potential Degraded Performance Across Printers
Resolved Minor
April 13, 2023 - Started about 3 years ago
Official incident page
Official incident page
Incident Report
We are actively investigating an issue that could potentially be causing degraded performance across internet receipt and label printers using Server Direct Print. If you are experiencing printing errors, please let our support team know, and they’ll be able to assist you with switching to Bluetooth or LAN printing as a temporary workaround. If not, please continue business operations as normal.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 04/13/2023 11:13PM
The issue has been resolved and we are seeing full recovery across all printers. We apologize for any inconvenience this may have caused.
INVESTIGATING
about 3 years ago - at 04/13/2023 10:52PM
We are actively investigating an issue that could potentially be causing degraded performance across internet receipt and label printers using Server Direct Print. If you are experiencing printing errors, please let our support team know, and they’ll be able to assist you with switching to Bluetooth or LAN printing as a temporary workaround. If not, please continue business operations as normal.
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