Outage in Snackpass

Time & Attendance – Clock-In/Clock-Out & Timecard Access Outage

Resolved Minor
July 14, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of issues impacting some user's ability to view timecard data on the Snackpass dashboard, as well as clocking in/out on the POS system. We are actively investigating the root cause of this issue and will be working on a fix as soon as possible.
Components affected
Snackpass Time & Attendance

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/14/2025 08:12PM

We have receive no additional reports related to this incident since the fix has been implemented. This incident is now resolved. If you are still experiencing related issues, please reach out to our support team immediately. Thank you for your patience and understanding regarding the matter.

MONITORING 4 months ago - at 07/14/2025 05:56PM

A fix has been implemented and we are actively monitoring to ensure full resolution.

INVESTIGATING 4 months ago - at 07/14/2025 03:59PM

We are aware of issues impacting some user's ability to view timecard data on the Snackpass dashboard, as well as clocking in/out on the POS system. We are actively investigating the root cause of this issue and will be working on a fix as soon as possible.

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