Check if Snackpass is down, official outages, user-reported issues, and outages map.
Snackpass is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 9 incidents since started monitoring Snackpass status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Snackpass outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Jul 22, 2025
12:26 PM EDT
|
Major
Orders from HungryPanda are currently not flowing into our system due to an outage on HungryPanda...
|
about 3 hours |
|
Jul 14, 2025
11:59 AM EDT
|
Minor
We are aware of issues impacting some user's ability to view timecard data on the Snackpass dashb...
|
about 4 hours |
|
Jun 12, 2025
03:19 PM EDT
|
Minor
We are aware of issues logging into Restaurant Dashboard, Online Ordering, and the Snackpass app....
|
about 4 hours |
|
Jul 07, 2024
02:32 PM EDT
|
Major
Our communications platform has identified an issue where some customers are not receiving verifi...
|
about 3 hours |
|
May 29, 2024
12:15 PM EDT
|
Major
Our product support service provider, Intercom, is currently experiencing a major outage. As a re...
|
about 1 hour |
|
Jan 01, 2024
01:31 PM EST
|
Major
Some stores will appear as closed when customers are trying to order on online ordering. We're id...
|
Ongoing |
|
Nov 24, 2023
03:53 PM EST
|
Major
Starting 11:40am Pacific, 20% of payments are failing due to payment service provider (Stripe) is...
|
Ongoing |
|
Nov 05, 2023
07:00 PM EST
|
Minor
Some app and online orders are failing during the last hour of opening time due to daylight savin...
|
Ongoing |
|
Apr 13, 2023
06:52 PM EDT
|
Minor
We are actively investigating an issue that could potentially be causing degraded performance acr...
|
Ongoing |
See what users are saying about Snackpass issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
| Component | Status |
|---|---|
| Back of House | OK |
| Order Management | OK |
| Order Processing | OK |
| Third Party Integrations | OK |
Snackpass is a comprehensive restaurant management and customer engagement platform that includes features like online ordering, self-service kiosks, mobile app, payment processing, digital signage, and kitchen display systems.
Monitoring Snackpass since April 2024
Tracking 17 Snackpass services and regions
3 incidents in 2025
IsDown is a status page aggregator that monitors if Snackpass and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Snackpass, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Snackpass (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Snackpass's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Snackpass and other services.
IsDown checks Snackpass official status page for major/minor outages or downtimes. A major outage is when Snackpass experiences a critical issue that severely affects one or more services/regions. A minor incident is when Snackpass experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Snackpass outage, we send you an alert and update your dashboard and status page.
Snackpass and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Snackpass status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Snackpass publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Snackpass and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Snackpass but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for Free
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Snackpass and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Snackpass and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for Free
Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Snackpass down?'
Start Monitoring for Free
While Downdetector relies on user-submitted reports to detect Snackpass outages, IsDown monitors Snackpass's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Snackpass status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Snackpass in a single dashboard. | ||
| Instant Snackpass outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Snackpass official status and user-reported issues. | ||
| Maintenance feed for Snackpass | ||
| Granular alerts filtering by Snackpass components and regions. |
14-day free trial • No credit card required
Snackpass isn't down. You can check Snackpass status and incident details on the top of the page. IsDown continuously monitors Snackpass official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Snackpass is currently operational. You can check Snackpass status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Snackpass being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Snackpass official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Snackpass last outage was on July 22, 2025 with the title "HungryPanda Order Integration Down (External Outage)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Snackpass and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Snackpass is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Snackpass's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required