Outage in Snackpass
Outage with Our Support Service Provider - Severe Delays in Service
Resolved MajorIncident Report
Our product support service provider, Intercom, is currently experiencing a major outage. As a result, we are unable to handle inbound communications via phone, live chat, or email effectively.
We are closely monitoring updates from Intercom and will provide further information as soon as possible. We sincerely apologize for any inconvenience this may cause.
Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/29/2024 04:40PM
Intercom has resolved their outage. All support channels are now fully operational. Thank you for your patience and understanding.
INVESTIGATING
over 1 year ago - at 05/29/2024 04:15PM
Our product support service provider, Intercom, is currently experiencing a major outage. As a result, we are unable to handle inbound communications via phone, live chat, or email effectively.
We are closely monitoring updates from Intercom and will provide further information as soon as possible. We sincerely apologize for any inconvenience this may cause.
Thank you for your understanding.
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