Outage in Snackpass

Verification Code Issue with Online Ordering

Resolved Major
July 07, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our communications platform has identified an issue where some customers are not receiving verification codes, preventing them from completing checkout for online orders.
Components affected
Snackpass Online Ordering
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/07/2024 09:36PM

Our communications platform identified and resolved an issue where some customers were not receiving verification codes, preventing them from completing checkout for online orders. Services have now returned to normal.

IDENTIFIED 3 months ago - at 07/07/2024 06:32PM

Our communications platform has identified an issue where some customers are not receiving verification codes, preventing them from completing checkout for online orders.

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