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Snapdocs Outage History

Every past Snapdocs outage tracked by IsDown, with detection times, duration, and resolution details.

There were 109 Snapdocs outages since November 2021. The 30 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor October 13, 2025

October 2025: Encompass Parser Submissions

Detected Oct 13, 2025 4:33 PM UTC · Resolved Oct 21, 2025 9:55 PM UTC · Duration 8 days

Minor October 8, 2025

October 2025: SSO Login

Detected Oct 8, 2025 1:18 PM UTC · Resolved Oct 8, 2025 2:18 PM UTC · Duration about 1 hour

Minor September 25, 2025

September 2025: System Latency

Detected Sep 25, 2025 8:31 PM UTC · Resolved Sep 25, 2025 10:47 PM UTC · Duration about 2 hours

Minor September 17, 2025

September 2025: Intermittent System Latency

Detected Sep 17, 2025 5:49 PM UTC · Resolved Sep 17, 2025 8:27 PM UTC · Duration about 3 hours

Minor September 16, 2025

September 2025: Intermittent System Latency

Detected Sep 16, 2025 9:37 PM UTC · Resolved Sep 17, 2025 12:04 AM UTC · Duration about 2 hours

Minor August 29, 2025

August 2025: QC Reporting Delays

Detected Aug 29, 2025 4:18 PM UTC · Resolved Aug 29, 2025 8:14 PM UTC · Duration about 4 hours

Minor June 17, 2025

June 2025: Document Upload issues for Full Redraw submissions via EPC

Detected Jun 17, 2025 7:22 PM UTC · Resolved Jun 17, 2025 11:37 PM UTC · Duration about 4 hours

Minor June 12, 2025

June 2025: Funding Review QC Reports and eFoldering delayed

Detected Jun 12, 2025 8:29 PM UTC · Resolved Jun 12, 2025 9:44 PM UTC · Duration about 1 hour

Minor June 12, 2025

June 2025: Snapdocs Support - Phone Outage

Detected Jun 12, 2025 6:30 PM UTC · Resolved Jun 12, 2025 10:28 PM UTC · Duration about 4 hours

Minor May 23, 2025

May 2025: Snapdocs Site Access

Detected May 23, 2025 6:17 PM UTC · Resolved May 23, 2025 8:34 PM UTC · Duration about 2 hours