Outage in SnapOne
Control4 Connect subscriptions Issue Identified. Investigation underway.
Resolved MinorIncident Report
We have identified an issue with Control4 Connect subscriptions we are aware and actively investigating solutions and impact.
We have reported cases of the Control4 Connect subscriptions not processing through to completion in the Control4 mobile app. We are triaging the situation as quickly as possible. If you or your customer is running into this, please hold off on trying it multiple times. We will provide an update shortly.
Thanks, Your Snap One Engineering team
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/27/2025 11:14PM
As of 07:10 pm ET, the situation was fully resolved, and all new purchase transactions are functioning as expected. We are working through the transactions that previously failed during this state. We will dive deeper into root causes and continue to improve our services. Thank you for your patience and understanding.
Your Snap One Engineering team
MONITORING
10 months ago - at 06/27/2025 10:27PM
The fix has been applied to the Control4 Connect subscriptions, and we are monitoring as things stabilize. More details to follow.
Thanks, Your Snap One Engineering team
INVESTIGATING
10 months ago - at 06/27/2025 09:45PM
We have identified an issue with Control4 Connect subscriptions we are aware and actively investigating solutions and impact.
We have reported cases of the Control4 Connect subscriptions not processing through to completion in the Control4 mobile app. We are triaging the situation as quickly as possible. If you or your customer is running into this, please hold off on trying it multiple times. We will provide an update shortly.
Thanks, Your Snap One Engineering team
Latest SnapOne outages
Control4 - Composer Pro Remote Access Issue - about 14 hours ago
OvrC - Issue Fix Applied. Returning to normal. - about 1 month ago
Control4 Cloud Impact - Issue Fix Applied. Returning to normal. - about 2 months ago
We have identified a problem with Intercom Anywhere - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
