Outage in SnapOne
Control4 Cloud Impact - Issue Fix Applied. Returning to normal.
Resolved MinorIncident Report
An issue was detected with a critical piece of infrastructure in the Control4 cloud platform. This issue has been remediated and the Control4 Cloud is returning to normal with Partners and Customer able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow.
Thanks, Your Snap One Engineering team
Components affected
SnapOne Service: Control4 Alexa SnapOne Service: Control4 Storage SnapOne Service: Control4 Access Anywhere SnapOne Service: Control4 Google Assistant SnapOne Service: Control4 Composer Pro SnapOne Service: Control4 Intercom Anywhere SnapOne Mobile App: Control4 Intercom Anywhere Android SnapOne Mobile App: Control4 Intercom Anywhere iOS SnapOne Service: Control4 APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/03/2026 04:57AM
As of 11:45pm ET the situation was fully resolved. We will dive deeper into root causes and provide you with details on how we will improve our services. Thank you for your patience and understanding.
Your Snap One Engineering team
MONITORING
3 months ago - at 03/03/2026 12:59AM
An issue was detected with a critical piece of infrastructure in the Control4 cloud platform. This issue has been remediated and the Control4 Cloud is returning to normal with Partners and Customer able to use services. You may experience slight impacts to performance as systems fully ramp up and stabilize. More details to follow.
Thanks, Your Snap One Engineering team
Latest SnapOne outages
OvrC Email Delivery Issue Identified - 11 days ago
Control4 - Composer Pro Remote Access Issue - about 1 month ago
Control4 app - media events not available through history - about 2 months ago
OvrC - Issue Fix Applied. Returning to normal. - 2 months ago
We have identified a problem with Intercom Anywhere - 4 months ago
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