Outage in Snyk
BitBucket Cloud Integrations Degraded
Resolved MajorIncident Report
Summary AI Generated
Snyk's Bitbucket Cloud integrations were degraded for approximately 3.6 hours, causing "could not connect" errors that disrupted PR Checks, importing, and recurring tests across all Snyk environments and products (Open Source, Code, Container, and IaC). Engineers implemented a fix, and full service was restored after a monitoring period confirmed stability.
We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments.
Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others.
The Snyk Incident Response has been invoked.
Components affected
Snyk IaC Snyk Container Snyk Container Snyk Container Snyk Code Snyk Code Snyk IaC Snyk IaC Snyk IaC Snyk Open Source Snyk Open Source Snyk Open Source Snyk Open Source Snyk Code Snyk Container Snyk CodeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 10/29/2026 02:16PM
Bitbucket Cloud integrations are working as expected across all Snyk environments, and no further impact has been observed throughout our monitoring period.
The Snyk Incident Response has been stood down.
MONITORING
14 days ago - at 10/29/2026 12:25PM
Our Engineers have implemented a fix, and we're observing improvements in success rates.
We are now monitoring to ensure services remain stable.
INVESTIGATING
14 days ago - at 10/29/2026 10:44AM
We are investigating degradation affecting Bitbucket Cloud integrations across all Snyk environments.
Customers may observe that their Bitbucket Cloud integrations are showing the error 'could not connect'. This will affect all Bitbucket Cloud actions, such as PR Checks, Importing and Recurring Tests, among others.
The Snyk Incident Response has been invoked.
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