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Outage in Socio

Degraded Performance with Registration Product

Resolved Minor
July 29, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently experiencing degraded performance with our Registration product. At this time, promotional emails are not being delivered as expected. Our Engineering team is working to identify the root cause and implement a solution. We will update you here in one hour.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 07/29/2022 08:50PM

The Registration Product has returned to normal operation and emails are going out as expected. We will continue to monitor closely over the next 24 hours for any disturbances.

If you are still experiencing issues please don't hesitate to reach out via our Live Chat on our Socio Platform or via email (support@socio.events).

MONITORING over 3 years ago - at 07/29/2022 07:39PM

Registration has returned to normal after the degraded performance in our system. Our team will continue to monitor the situation for the next 24 hours to make sure all services have returned to both stable and normal operation.

If you have questions or concerns, please do not hesitate to contact us via live chat, or email our team at support@socio.events.

INVESTIGATING over 3 years ago - at 07/29/2022 06:55PM

We’re currently experiencing degraded performance with our Registration product. At this time, promotional emails are not being delivered as expected. Our Engineering team is working to identify the root cause and implement a solution. We will update you here in one hour.

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