Outage in SolarWinds Observability

Delayed Ingestion [NA-01]

Resolved Minor
February 01, 2024 - Started over 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

We are investigating
Components affected
SolarWinds Observability Logs SolarWinds Observability Network Observability SolarWinds Observability Kubernetes Observability SolarWinds Observability Infrastructure Observability SolarWinds Observability AIOps Service SolarWinds Observability Alerting SolarWinds Observability APM SolarWinds Observability DEM SolarWinds Observability RUM SolarWinds Observability Database Observability
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/02/2024 07:08AM

Backlog processing has been completed.

MONITORING over 1 year ago - at 02/02/2024 06:41AM

The backlog processing is nearly complete. Will update once processing is completed.

MONITORING over 1 year ago - at 02/02/2024 05:21AM

We are continuing to burn down the lag. Next update in 1h.

MONITORING over 1 year ago - at 02/02/2024 04:27AM

We are continuing to burn down the lag. Next update in 1h.

MONITORING over 1 year ago - at 02/02/2024 03:18AM

We are continuing to burn down the lag. Next update in 1h.

MONITORING over 1 year ago - at 02/02/2024 02:25AM

We are continuing to burn down the lag. Next update in 1h.

MONITORING over 1 year ago - at 02/02/2024 01:30AM

We are continuing to burn down the lag. Next update in 1h.

MONITORING over 1 year ago - at 02/02/2024 12:38AM

We are continuing to burn down the lag. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 11:42PM

We are still implementing a fix and monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 10:43PM

We are implementing a fix and monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 09:43PM

We still investigating issues with delayed metrics ingestion. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 08:44PM

Logs are caught up. We have noticed a delay in metrics ingestion. This is currently being investigated. Next update in 1h.

IDENTIFIED over 1 year ago - at 02/01/2024 07:38PM

A fix is in place and we are monitoring the results. Next update in 1h.

IDENTIFIED over 1 year ago - at 02/01/2024 06:37PM

A fix is in place and we are monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 05:34PM

We still implementing a fix and monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 04:34PM

We are implementing a fix and monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 03:31PM

We are implementing a fix and monitoring the results. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 02:38PM

We are continuing to investigate this issue. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 01:35PM

We are continuing to investigate this issue. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 12:40PM

We are continuing to investigate this issue. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 11:35AM

We are continuing to investigate this issue. Next update in 1h.

INVESTIGATING over 1 year ago - at 02/01/2024 10:54AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 02/01/2024 10:23AM

We are investigating

Latest SolarWinds Observability outages

Delayed Data Ingestion EU-01 - 16 days ago
Delayed Data Ingestion NA-01 - 25 days ago
Delayed Data Ingestion [Na-01] - about 1 month ago
Delayed Data Ingestion [NA-01, EU-01] - about 1 month ago
Delayed Data Ingestion [NA-01] - about 2 months ago

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