Outage in SolarWinds Observability

Delayed Ingestion [NA-01]

Resolved Minor
August 17, 2024 - Started 11 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We are investigating
Components affected
SolarWinds Observability APM SolarWinds Observability DEM SolarWinds Observability RUM SolarWinds Observability Logs SolarWinds Observability Database Observability SolarWinds Observability Alerting SolarWinds Observability Network Observability SolarWinds Observability Kubernetes Observability SolarWinds Observability Infrastructure Observability SolarWinds Observability Agent Downloads and Updates
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 08/18/2024 01:33AM

This incident has been resolved.

MONITORING 11 months ago - at 08/17/2024 08:42PM

A fix has been implemented and we are monitoring the results. The next update will be in 3 hours, or sooner if things change.

MONITORING 11 months ago - at 08/17/2024 08:18PM

A fix has been implemented and we are monitoring the results.

MONITORING 11 months ago - at 08/17/2024 07:48PM

A fix has been implemented and we are monitoring the results.

MONITORING 11 months ago - at 08/17/2024 06:35PM

A fix has been implemented and we are monitoring the results.

MONITORING 11 months ago - at 08/17/2024 05:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 08/17/2024 04:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 08/17/2024 03:11PM

A fix has been implemented and we are monitoring the results

IDENTIFIED 11 months ago - at 08/17/2024 03:11PM

A fix has been implemented and we are monitoring the results

IDENTIFIED 11 months ago - at 08/17/2024 02:11PM

A fix has been implemented and we are monitoring the results

IDENTIFIED 11 months ago - at 08/17/2024 01:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 08/17/2024 12:03PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 11 months ago - at 08/17/2024 11:30AM

We are investigating

Latest SolarWinds Observability outages

Delayed Data Ingestion [NA-01] - 10 days ago
Delayed Data Ingestion [EU-01] - 14 days ago
Delayed Data Ingestion [NA-01] - 16 days ago
Degraded Data Ingestion in NA-01 from Heroku platform - about 1 month ago
Delayed Ingestion [NA-01] - about 2 months ago

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