Outage in SolarWinds Observability

Delayed Data Ingestion NA-01

Resolved Minor
September 05, 2025 - Started 25 days ago - Lasted 40 minutes
Official incident page

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Outage Details

We’re currently investigating delay in Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Components affected
SolarWinds Observability APM
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 09/05/2025 11:50PM

The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.

MONITORING 25 days ago - at 09/05/2025 11:46PM

A fix for the Traces data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.

IDENTIFIED 25 days ago - at 09/05/2025 11:42PM

We’ve identified the cause of the delay in Traces data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

INVESTIGATING 25 days ago - at 09/05/2025 11:31PM

We’re currently investigating delay in Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

Latest SolarWinds Observability outages

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