Outage in SolarWinds Observability
Degraded Performance [NA-01, NA-02, EU-01, AP-01]
Resolved MajorIncident Report
We’re currently investigating degraded performance in the web interface. Some customers may experience intermittent failures accessing the web interface. We’ll provide another update within the hour.
Components affected
SolarWinds Observability Login SolarWinds Observability Alerting SolarWinds Observability APM SolarWinds Observability DEM SolarWinds Observability RUM SolarWinds Observability Logs SolarWinds Observability Database Observability SolarWinds Observability Network Observability SolarWinds Observability Kubernetes Observability SolarWinds Observability Infrastructure Observability SolarWinds Observability Agent Downloads and Updates SolarWinds Observability AIOps ServiceTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/18/2025 03:54PM
The web interface issues have been resolved and services have returned to normal operations.
IDENTIFIED
5 months ago - at 11/18/2025 02:52PM
Web Interface is accessible now. We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
INVESTIGATING
5 months ago - at 11/18/2025 01:53PM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 11/18/2025 12:54PM
We’re currently observing intermittent degradation in performance of the web interface and issue with delayed ingestion of logs. We’ll provide another update within the hour.
MONITORING
5 months ago - at 11/18/2025 12:24PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 11/18/2025 12:09PM
We are continuing to investigate this issue.
INVESTIGATING
5 months ago - at 11/18/2025 11:50AM
We’re currently investigating degraded performance in the web interface. Some customers may experience intermittent failures accessing the web interface. We’ll provide another update within the hour.
Latest SolarWinds Observability outages
Degraded Alert Notifications [NA-01, NA-02, EU-01, AP-01] - about 20 hours ago
Delayed Data Ingestion [NA-01] - about 1 month ago
Degraded Web Interface [EU-01] - about 1 month ago
Degraded Data Ingestion [NA-01] - about 2 months ago
Degraded Digital Experience Monitoring [Washington DC AWS] - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
