Outage in SolarWinds Observability

Delayed Data Ingestion [NA-01, EU-01]

Resolved Minor
November 18, 2025 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 11/18/2025 06:22PM

The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.

IDENTIFIED 14 days ago - at 11/18/2025 05:02PM

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

INVESTIGATING 14 days ago - at 11/18/2025 03:57PM

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

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