Outage in SolarWinds Observability
Delayed Data Ingestion [NA-01]
Resolved MinorIncident Report
Summary AI Generated
SolarWinds Observability experienced a 20-minute delay in Logs data ingestion specifically affecting customers using port-based destinations. During the incident, new log data did not appear in the UI, alerts were delayed, and dashboards displayed missing or outdated information. The issue was identified, fixed, and fully resolved with normal data processing restored.
We’ve identified the cause of the delay in Logs data ingestion for port based destinations and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Components affected
SolarWinds Observability LogsNeed to monitor SolarWinds Observability outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/26/2026 10:28AM
The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.
MONITORING
3 days ago - at 03/26/2026 10:19AM
A fix for the Logs data ingestion delay for customers using port based destinations has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.
IDENTIFIED
3 days ago - at 03/26/2026 10:08AM
We’ve identified the cause of the delay in Logs data ingestion for port based destinations and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Latest SolarWinds Observability outages
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