SolarWinds Observability experienced delayed alert notifications for 39 minutes starting at 12:33 UTC due to higher than normal latency in the alerting system. The issue affected alert delivery timing, causing notifications to be delayed rather than sent immediately when triggered. The problem was identified, fixed, and resolved by 14:01 UTC, with alert notifications returning to normal delivery speeds.
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The issue impacting alert notifications has been resolved. Alerts are now being sent as expected.
Some customers may have delayed delivery of any alerts that would have been triggered during the incident window.
A fix has been implemented and we are monitoring the results.
Starting at 12:33 UTC we noticed higher than normal latency with alerts, resulting in alert delivery being delayed.
We've identified the issue causing delays in alert delivery and are working on a fix. Some alerts may still be delayed in the meantime. Next update in 1 hour.
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