Outage in SolarWinds Observability

Delayed Data Ingestion [NA-01]

Resolved Minor
December 16, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently investigating delay in Logs, Metrics & Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Components affected
SolarWinds Observability Alerting SolarWinds Observability APM SolarWinds Observability DEM SolarWinds Observability RUM SolarWinds Observability Logs SolarWinds Observability Database Observability SolarWinds Observability Network Observability SolarWinds Observability Kubernetes Observability SolarWinds Observability Infrastructure Observability

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/16/2025 01:21AM

This incident has been resolved.

IDENTIFIED 9 days ago - at 12/16/2025 01:04AM

We’ve identified the cause of the delay in [Logs / Metrics / Traces] data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.

INVESTIGATING 9 days ago - at 12/16/2025 12:36AM

We’re currently investigating delay in Logs, Metrics & Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.

Latest SolarWinds Observability outages

Delayed Data Ingestion [NA-01] - 14 days ago
Degraded Webhook notifications [NA-01, NA-02, EU-01, AP-01] - 22 days ago
Delayed Data Ingestion [NA-01, EU-01] - about 1 month ago
Degraded Performance [NA-01, NA-02, EU-01, AP-01] - about 1 month ago
Degraded Data Ingestion [NA-01, EU-01] - about 2 months ago

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