Outage in SolarWinds Observability
Degraded Digital Experience Monitoring [Washington DC AWS]
Resolved MinorIncident Report
Summary AI Generated
SolarWinds Observability experienced degraded Digital Experience Monitoring in the Washington DC AWS region for 24 minutes, causing synthetic checks and alerts to fail or perform poorly. The issue was identified and a fix was implemented, with affected probes returning to stable operation. Synthetic checks that were missed during the incident will not be re-run and may appear as missing data in customer dashboards.
We’ve identified the issue causing degraded Digital Experience Monitoring and are implementing a fix. Customers may experience degradation of synthetic checks & alerts from the affected regions. We’ll provide another update in 1 hour.
Components affected
SolarWinds Observability DEMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 08:04PM
The Digital Experience Monitoring issue has been resolved. Affected probes are now stable and running synthetic checks as expected. Missed synthetic checks during the affected window will not be re-run and may show as missing in the dashboards.
MONITORING
about 2 months ago - at 03/09/2026 07:52PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 03/09/2026 07:43PM
We’ve identified the issue causing degraded Digital Experience Monitoring and are implementing a fix. Customers may experience degradation of synthetic checks & alerts from the affected regions. We’ll provide another update in 1 hour.
Latest SolarWinds Observability outages
Degraded Alert Notifications [NA-01, NA-02, EU-01, AP-01] - about 19 hours ago
Delayed Data Ingestion [NA-01] - about 1 month ago
Degraded Web Interface [EU-01] - about 1 month ago
Degraded Data Ingestion [NA-01] - about 2 months ago
Degraded Data Ingestion DC-01 - about 2 months ago
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