Outage in SolarWinds Observability
Degraded Data Ingestion [NA-01]
Resolved MinorIncident Report
Summary AI Generated
SolarWinds Observability experienced degraded data ingestion for logs, metrics, and traces over 1.9 hours, causing gaps in telemetry data and missing alerts across all observability components including APM, Infrastructure, Network, Kubernetes, Database, and Alerting services. The root cause was identified and a fix was implemented, with systems returning to stable operation.
We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.
Components affected
SolarWinds Observability Alerting SolarWinds Observability APM SolarWinds Observability Logs SolarWinds Observability Database Observability SolarWinds Observability Network Observability SolarWinds Observability Kubernetes Observability SolarWinds Observability Infrastructure ObservabilityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/13/2026 10:54PM
The data ingestion issue has been resolved and systems are stable.
IDENTIFIED
about 2 months ago - at 03/13/2026 10:02PM
We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.
IDENTIFIED
about 2 months ago - at 03/13/2026 09:04PM
We’ve identified the root cause of the degraded Logs, Metrics, and Traces data ingestion and are working on a fix. Affected customers may see gaps in the telemetry data and experience missing alerts. Next update in 1 hour.
Latest SolarWinds Observability outages
Degraded Alert Notifications [NA-01, NA-02, EU-01, AP-01] - about 20 hours ago
Delayed Data Ingestion [NA-01] - about 1 month ago
Degraded Web Interface [EU-01] - about 1 month ago
Degraded Digital Experience Monitoring [Washington DC AWS] - about 2 months ago
Degraded Data Ingestion DC-01 - about 2 months ago
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