Outage in Sonos
Alexa - Functionality Issue - iHeart Radio Playback Failure
Resolved MajorIncident Report
We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Components affected
Sonos Alexa Voice ControlLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/11/2025 07:55PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 03/07/2025 05:55PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 03/07/2025 05:53PM
We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Latest Sonos outages
FIT Radio Workout Music - Playback issues - 8 days ago
Google Voice Assistant - Playback failures and difficulty adding account - about 1 month ago
Google Voice Assistant - Playback failures and difficulty adding account - about 1 month ago
Alexa Voice Control: unable to add Alexa account - 2 months ago
Alexa Voice Control - Functionality Issue/Delays - 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
