Outage in Sonos
Alexa - Functionality Issue - iHeart Radio Playback Failure
Resolved MajorIncident Report
We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Components affected
Sonos Alexa Voice ControlLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 03/11/2025 07:55PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 03/07/2025 05:55PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 months ago - at 03/07/2025 05:53PM
We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
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