Outage in Sonos

Alexa - Functionality Issue - iHeart Radio Playback Failure

Resolved Major
March 07, 2025 - Started about 2 months ago - Lasted 4 days
Official incident page

IsDown continuously monitors the Sonos status page and multiple sources to provide up-to-date information. Check back with us for the latest Sonos uptime status.

Outage Details

We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Components affected
Sonos Alexa Voice Control
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/11/2025 07:55PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 03/07/2025 05:55PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 03/07/2025 05:53PM

We've identified a problem with Alexa using iHeart Radio on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

Latest Sonos outages

Spotify - Browse Issue - 8 days ago
Spotify - Playback Issues - about 2 months ago

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