Outage in Sonos
Google Voice Assistant - Playback failures and difficulty adding account
Resolved MajorIncident Report
Summary AI Generated
Sonos experienced a major outage with Google Voice Assistant integration lasting 234.3 hours, preventing users from initiating playback and adding or reauthorizing their Google accounts. The company provided troubleshooting steps via their support documentation to help users resolve the issues. The incident was classified as resolved with monitoring status.
If you are experiencing difficulties using Google Assistant on your Sonos system such initiating playback, or adding/reauthorizing your account, please follow these steps to resolve the issue: https://support.sonos.com/en-us/article/google-assistant-not-working-on-sonos
Components affected
Sonos Google Voice AssistantLatest Updates ( sorted recent to last )
MONITORING
25 days ago - at 02/20/2026 10:46PM
If you are experiencing difficulties using Google Assistant on your Sonos system such initiating playback, or adding/reauthorizing your account, please follow these steps to resolve the issue: https://support.sonos.com/en-us/article/google-assistant-not-working-on-sonos
Latest Sonos outages
Alexa Voice Control: unable to add Alexa account - about 2 months ago
Alexa Voice Control - Functionality Issue/Delays - about 2 months ago
Google Voice Assistant - Adding Account Failure - about 2 months ago
Amazon Alexa - Functionality Issue - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
