Outage in Sonos
Sonos account - Adding Account Failure
Resolved MajorIncident Report
Summary AI Generated
Sonos experienced a 49-minute major outage on October 6, 2026, during which users were unable to create new accounts through the Sonos website or mobile app. The issue was identified and actively worked on before being fully resolved within the same evening.
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 10/06/2026 10:10PM
This incident has been resolved.
IDENTIFIED
about 19 hours ago - at 10/06/2026 09:26PM
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
IDENTIFIED
about 19 hours ago - at 10/06/2026 09:25PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 19 hours ago - at 10/06/2026 09:25PM
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
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