Outage in Sonos

Apple Music - Adding Account on Android Controller Partial Outage

Resolved Major

October 22, 2026 - Started 21 days ago - Lasted 8 days
Official incident page

Incident Report

Summary AI Generated

Sonos experienced a partial outage lasting approximately 185 hours where Android users were unable to add Apple Music accounts through the Sonos app. The issue was isolated to the Android controller, with iOS devices remaining unaffected and serving as a viable workaround during the incident. The problem was resolved on October 30, 2026, via an Apple Music app update.

We've identified a problem with adding Apple Music on Sonos from an Android Device. A fix will be included in an Apple Music app release expected in the late October - early November timeframe. Until then, you can add Apple Music using the Sonos app on an iPhone or iPad.

Components affected

Sonos Apple Music

Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 10/30/2026 05:44PM

This incident has been resolved.

IDENTIFIED 14 days ago - at 10/29/2026 05:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED 21 days ago - at 10/23/2026 12:49AM

Latest Sonos outages

KKBOX - Temporarily Unavailable - 21 days ago

Sonos account - Adding Account Failure - about 1 month ago

Apple Music - Adding Account Issues - about 2 months ago

Spotify - Adding Account Issue - about 2 months ago

Alexa Setup Outage - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook