Outage in Sonos
Spotify - Adding Account Issue
Resolved MajorIncident Report
Summary AI Generated
Sonos experienced a major issue preventing users from signing into their Spotify accounts on the platform, lasting approximately 52.6 hours. The problem was identified as stemming from a Spotify-side issue, requiring collaboration between Sonos and Spotify to resolve. The incident has since been fully resolved.
Spotify - Adding Account Issue
Message:
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
Components affected
Sonos SpotifyLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/29/2026 11:03PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 09/27/2026 06:30PM
Spotify - Adding Account Issue
Message:
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
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