Outage in Sonos

Amazon Alexa - Functionality Issue

Resolved Major
August 14, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Components affected
Sonos Alexa Voice Control
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/14/2025 02:07PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 08/14/2025 08:42AM

We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

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